How we protect and handle your information
Look, we get it - nobody really enjoys reading privacy policies. But if you're thinking about working with us or just browsing around, you deserve to know what happens with your info.
At Ignarion Quinthal Architecture, we're pretty serious about keeping your personal data safe. This policy explains what we collect, why we need it, and what we do with it. We operate under Canadian privacy laws (PIPEDA, for those who care about acronyms), and we've tried to keep this readable without all the usual legal jargon.
Quick Note: This privacy policy applies to anyone who visits our website, reaches out for consultations, or works with us on architectural projects.
We're not in the business of collecting stuff we don't need. Here's what we typically gather and why:
We're not gonna sell your email to some random marketing company or spam you with stuff you don't want. Here's what we do:
Obviously, we need your info to actually work with you. We'll use it to respond to inquiries, develop design proposals, coordinate meetings, and keep you updated throughout the project. We're talking emails about design revisions, calls about construction progress, that sort of thing.
There's paperwork involved in architectural projects - contracts, permits, building codes, liability insurance. We keep records to comply with professional regulations and protect both of us if anything goes sideways (though it rarely does).
We analyze website traffic to see what people are interested in and how we can make things better. We also learn from past projects to refine our approach. All of this is done with anonymized data whenever possible.
If you've worked with us or explicitly signed up, we might send occasional updates about new services or interesting projects we're working on. But we won't bombard you - maybe a few times a year at most. And you can opt out anytime.
We take security pretty seriously around here. Your project details, personal info, and correspondence are protected through various measures:
All data transmitted through our website uses SSL encryption. Files and documents are stored with encryption at rest.
Only authorized team members can access client information, and only what they need for their specific role.
Regular backups are maintained in secure, geographically distributed data centers to prevent data loss.
Reality Check: While we do everything we can to protect your data, no system is 100% foolproof. If there's ever a breach that affects your information, we'll let you know ASAP and tell you what we're doing about it.
Under Canadian privacy law, you've got several rights when it comes to your personal data. Here's what you can ask us to do:
Want to see what info we have about you? Just ask. We'll provide a copy of your personal data in a readable format.
If something's wrong or outdated, let us know and we'll fix it. Accurate info helps us serve you better anyway.
You can ask us to delete your data, though we might need to keep some records for legal or contractual reasons.
Change your mind about something you agreed to? You can withdraw consent for things like marketing emails anytime.
How to Exercise These Rights: Just shoot us an email at contact@ignarionquinthal.info or call us at (416) 555-7829. We'll respond within 30 days, usually sooner.
We don't hold onto your data forever. Here's our general approach:
After these periods, we either delete the data or anonymize it so it can't be traced back to you.
While we're based in Toronto, sometimes we work with clients or consultants outside Canada. If your data needs to cross borders, we make sure it's protected:
Our services aren't directed at anyone under 18. We don't knowingly collect information from minors. If you're a parent or guardian and think your kid has given us their info, reach out and we'll delete it immediately.
Privacy laws and our practices evolve over time, so we might update this policy occasionally. When we make significant changes, we'll:
It's worth checking back now and then if you're curious about any updates.
Look, we know privacy policies can be confusing, and you might have questions we didn't cover here. That's totally fine - just get in touch and we'll clarify whatever you need.
425 University Avenue
Suite 1200
Toronto, ON M5G 1T6